Welcome to the Bounta Support Center. Here you'll find answers to common questions and ways to get in touch with our support team.
Need Help?
If you're experiencing issues with the app or have questions about its features, we're here to help.
Contact SupportFrequently Asked Questions
Bounta is an app that provides comprehensive information about casino and betting sites, with a focus on responsible gambling. We offer detailed information about each site, along with tools to help you track and manage your gambling activities.
The Tracker allows you to log your gambling sessions, including stakes and outcomes. To use it, navigate to the Tracker tab and tap the + button to add a new session. You can view statistics about your gambling habits and set spending limits.
The Password Vault is a secure feature that allows you to store your casino and betting site credentials. Your passwords are encrypted and stored locally on your device. To access the vault, go to Settings > Password Vault and enter your PIN.
If you've forgotten your PIN, you'll need to reset it. Go to Settings > Password Vault, then tap "Forgot PIN" and follow the prompts. Note that resetting your PIN will remove all stored passwords for security reasons.
Cool-Down periods are a responsible gambling feature that allows you to temporarily restrict access to casino and betting information. To enable a Cool-Down, go to Settings > Responsible Play > Start Cool-Down and choose a duration.
Bounta respects your privacy. We do not share your personal data with third parties. Your tracking data and passwords are stored locally on your device. For more information, please review our Privacy Policy.
Contact Options
For general inquiries and support requests, email us at support@bounta.net.
Have suggestions for improving the app? Let us know at feedback@bounta.net.
If you need help with gambling-related issues, contact the National Problem Gambling Helpline at 1-800-522-4700.
Contact Form
We typically respond to all inquiries within 24-48 hours.